Can Racial Diversity Attenuate Racial Discrimination in Service Interactions? Evidence from Cite-And-Release Decisions Within Police Departments
Organizational Science (2023) Author: Jirs Meuris Abstract: Despite the belief that racial diversity in organizations will attenuate racial discrimination in service interactions, the extant literature suggests that it may often exacerbate discrimination by generating intergroup conflict. In this paper, I propose that the influence of racial diversity on racial discrimination in service interactions will depend …